U.S. economy metrics, Service industry emotional labor

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Federal Reserve Chairman Jerome Powell speaks to Congress
Federal Reserve Chairman Jerome Powell speaks to lawmakers during a House Committee on Financial Services hearing on Capitol Hill in Washington, Wednesday, Dec. 1, 2021. Amanda Andrade-Rhoades/AP Photo

We talk to a Wisconsin economics professor about recent news on metrics that measure the U.S. economy. Then, a communication professor shares the toll of emotional labor on service industry and public-facing workers.

Featured in this Show

  • Checking in on U.S. economy measurements: unemployment, stock market, interest rates

    Unemployment remains low while inflation is high, the Federal Reserve raised interest rates, and the stock market has made significant swings up and down. We check in with an economics professor about where things stand.

  • Service with a smile: How mixing emotions and work affects our wellbeing

    Emotional labor is when employees perform emotions at their job to benefit business — think people working in the service industries or in public-facing jobs. We talk with a communication professor about the effect emotional labor has our on our lives.

Episode Credits

  • Rob Ferrett Host
  • Tyler Ditter Technical Director
  • Lorin Cox Producer
  • Clara Neupert Producer
  • Thomas Kemp Guest
  • Sarah Riforgiate Guest

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