Online product returns, Low water consumption rates

Air Date:
Heard On Central Time
A white water tower has "Osseo" written on it.
A water tower in Osseo, Wis., on Wednesday, May 11, 2022. Angela Major/WPR

When you return something you bought online, where does it go? We find out what happens to returns and the costs involved. We also learn about new data showing lower water consumption in Wisconsin.

Featured in this Show

  • What happens to the products we return?

    With many online retailers offering free product returns, the “buy, try, return” method of shopping is commonplace. But it’s not as simple as putting those returned products back on the virtual shelf. We talk to a journalist about the booming “reverse logistics industry,” what happens to the stuff we return, and whether it’s actually sustainable.

  • Why Wisconsin water sales have sunk 18 percent since 1997

    A Wisconsin Policy Forum researcher explains how he was able to track down and determine from Wisconsin Public Service Commission data going back to 1997, that sales of water by state utilities have dropped significantly. We talk about what could account for the drop, and how that’s affected the cost of water use.

Episode Credits

  • Rob Ferrett Host
  • Tyler Ditter Technical Director
  • Sarah Hopefl Technical Director
  • Beatrice Lawrence Producer
  • Tim Peterson Producer
  • David Owen Guest
  • Tyler Byrnes Guest