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Kwik Trip to pay former employee $35k to settle disability discrimination complaint

Kwik Trip misinterpreted an employee's accommodation request and significantly reduced their hours

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A driver stands outside as he pumps gas at a Kwik Trip.
Drivers fuel up their cars at Kwik Trip on Tuesday, Dec. 19, 2023, in Janesville, Wis. Angela Major/WPR

La Crosse-based convenience store chain Kwik Trip will pay a former employee $35,000 to settle a federal disability discrimination complaint.

That’s according to an announcement by the U.S. Equal Employment Opportunity Commission Wednesday.

Kwik Trip hired an employee in late 2021 to a full-time position. In early 2022, the employee submitted a request for accommodations to modify her schedule and duties, the Equal Employment Opportunity Commission said. 

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Kwik Trip misinterpreted the reasonable accommodation request and reduced the employee’s schedule to around nine hours per week, which forced her to resign, according to the agency.

The Equal Employment Opportunity Commission found Kwik Trip committed disability discrimination. 

To resolve the agency’s finding, Kwik Trip agreed to pay $35,000 in back pay and compensatory damages. The company will also hire a consultant to provide Americans with Disabilities Act training to supervisors, managers and human resources employees.

“Under the ADA, employers must provide reasonable accommodations to qualified individuals with disabilities,” Victor Chen, an Equal Employment Opportunity Commission spokesperson, said in a statement. “As the federal agency tasked with enforcing equal opportunity laws, the EEOC will aggressively pursue all appropriate avenues of relief for victims of disability discrimination.”

A spokesperson for Kwik Trip did not immediately respond to a request for comment.

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