Wisconsin Public Radio (WPR) is seeking a creative, enthusiastic and experienced manager and fundraising professional to lead WPR’s Membership department.
This is a leadership position within WPR. The Membership Director is responsible for leading the work of the membership fundraising unit within WPR. Primary responsibilities include departmental and staff management with a focus on team leadership, work-plan development, strategic planning and budgeting. Membership departmental goals are focused on fundraising and member acquisition, retention and growth. Utilizing on-air membership (pledge) drives, direct mail, door-to-door canvassing, email, online giving and social media, this position oversees the unit responsible for overall individual giving and membership at WPR. In partnership with PBS Wisconsin, this position also oversees Wisconsin Public Media’s Audience Services department. The Membership Director works as part of a development team and reports directly to the Chief Development Officer.
The ideal candidate is passionate about the mission and value of public media. The successful candidate will be a strategic thinker and collaborative self-starter with superior communication and interpersonal skills.
DEGREE AND AREA OF SPECIALIZATION
Bachelor’s degree required.
MINIMUM YEARS AND TYPE OF RELEVANT WORK EXPERIENCE
- Four years cumulative experience in a supervisory or managerial role.
- Significant experience in a leadership role working collaboratively across departments, and/or with internal and external stakeholders.
- Experience in fundraising-related work, preferably in a membership-based fundraising program.
- Experience working with a Customer Relationship Management (CRM) or interconnected software system.
- Experience with donor privacy, data security and/or PCI compliance.
- Ability to manage constituent data, financial data and related processes.
- Excellent communication skills.
NOT REQUIRED BUT DESIRABLE QUALIFICATION
- Experience in or knowledge of public broadcasting.
- Experience in change management.
- Experience navigating software transition or implementation.
- In partnership with unit leadership, develops, implements, monitors, and evaluates plans for all membership fundraising, marketing strategies, and operational activities, including projected revenue and expenses of over $9 million to advance organizational strategic goals.
- Develops, implements and evaluates fundraising campaigns utilizing direct mail, email, online and on-air member (pledge) drives.
- Creation, implementation, and monitoring the strategic goals of the Membership, Member Services and Audience Services departments, including: managing direct and indirect reports, hiring, training, coaching and resolution of personnel issues to ensure effective performance.
- Oversees the creation, development and implementation of departmental activities including maintaining the unit budget, evaluating resource allocation and ensuring unit adherence to organizational data security policies.
- Secures and/or collaborates with external vendors for fundraising tools and initiatives, ensuring effective partnerships, communication, deliverables and PCI compliance.
- In collaboration with other WPR departments, identifies and utilizes industry best practices and member data to implement strategic decisions.
We expect to pay in the $70,000’s. Actual pay will depend on skills and qualifications.
The person in this position will be required to comply with the Ethical Guidelines for Editorial Staff of Wisconsin Public Radio and Television located here: https://www.wpr.org/wpr-ethical-guidelines, in addition to the UW-Madison code of ethics.
This position also requires occasional flexible and variable hours, including early morning, evening, and weekend hours during member drives. Additionally, this position requires the ability to work at a computer and desk for long periods of time and in a temporary “work from home” environment.
HOW TO APPLY:
Apply online at https://jobs.hr.wisc.edu by 3/24/21. The job number is 231731.
The following must be received for your application to be complete: 1) Your resume; and 2) a cover letter describing how your experience relates to the job duties and minimum and desirable qualifications.
As applicants progress to interviews, they will need to provide at least three professional references with titles, emails, and phone numbers, including at least one supervisory reference and one reference from a direct report.
Questions? Contact: Erin Cook, Wisconsin Public Radio, 821 University Avenue, Madison, WI, 53706; 608-263-0477.