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Joy Cardin
from Monday, October 13, 2008 at 6:00 AM
Today, most of us use e-mail to make plans, strike deals, ask favors, and give thanks... but do we really know how to e-mail well? After six, Joy Cardin's guest has guidelines on how, when, why, and if, we should email. Guest: Will Schwalbe, former senior vice-president and editor-in-chief, Hyperion Books. Co-author (with David Shipley) of Send: Why People Email So Badly and How To Do It Better" (Knopf).

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