Wednesday, July 23, 2014, 9:00pm
Customer service is in the news, after a Comcast customer attempting to disconnect his service experienced nearly 20 minutes of fierce opposition from the customer service representative on the phone with him…and his recording of the call went viral. Joy Cardin and her guest discuss how good customer service can go bad, and take your stories.
Thursday, July 24, 2014, 6:00am
Life with Attention Deficit Disorder (ADD) or Attention Deficit Hyperactivity Disorder (ADHD) can present challenges. Joy Cardin’s guest psychologist and author talks about how to successfully live with ADD and ADHD.