Patients say they're not getting life-saving treatments they need. Psychotherapists complain they're being managed right out of business. In this hour of To the Best of Our Knowledge, the high price of managed care. Also, why we'll still need doctors in the new millennium.

SEGMENT 1

Karen Shore is a psychotherapist in private practice in New York state, and president of the National Coalition of Mental Health Professionals and Consumers. She tells Jim Fleming that managed care threatens to kill off talk therapy and is crippling the future of all forms of psychotherapy.

SEGMENT 2:

Regina Herzlinger teaches business administration at the Harvard Business School; is a life long HMO member; and the author of "Market Driven Health Care: Who Wins, Who Loses in the Transformation of America's Largest Service Industry." She tells Judith Strasser that what people want from health care providers is choice, control and convenience and that the baby boomers' insistence on obtaining these things is destroying the ideal of managed care.

SEGMENT 3:

Dr. Karen Hein is a pediatrician on the faculty of the Albert Einstein College of Medicine in New York and executive director of the Institute of Medicine. She tells Anne Strainchamps men and women have different medical problems and may react differently to the same treatment. She says that many insurance plans are poorly designed for dealing with women's medical needs. Also, John Lantos talks with Steve Paulson about the future of the physician as the health care system evolves. Lantos is a pediatrician, teacher and bioethicist at the University of Chicago, and the author of "Do We Still Need Doctors?"

Distribution dates:

• week of 07/27/97 - hour 2
• week of 06/28/98 - hour 1